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We use your name to help verify your registered products when you call customer support, or to communicate with you about your transactions or products. You do not need to provide your full name, but you may if you wish.

We require an email address to contact you in response to your enquiry. We use it to help verify your request when you contact Fusion Entertainment, or to communicate with you about your request, transactions or products. With your consent, we may use it to send you news and special offers.

We require your phone number to contact you in response to your enquiry and to help verify your products for customer support.

We require the region you live in to efficiently identify which support team you will be referred to if further support is required. If you have opted in to email marketing, we will use this information to provide you with emails relevant to your region.

We require the model of the product so we can efficiently and effectively assist you with your product query.

We require the serial number to identify exactly which product you have purchased to efficiently and effectively assist with your product query.

We require the software version to identify which version your product is operating on to efficiently and effectively assist with your product query.

We require the date of purchase to verify whether or not your product is under warranty.

We require a description of your question or issue to help you with your product enquiry.